Managing medications just got easier!
Sign up for a free ProAct account and get access to a suite of helpful tools to make managing your medications less stressful.
What's included?
- A prescription savings card with your name on it
- Add or import medications to your medicine chest
- Medication information
- Quickly reprice medications from your medicine chest
- Set your preferred pharmacy for faster searches
ScriptSave® WellRx Program Terms of Service
Last Updated on September 24, 2020
Please read these Terms of Service ("Terms") carefully. These Terms are a binding contract between you and Medical Security Card Company, LLC, a Delaware limited liability company ("MSC", "we", "us" or "our") governing the use of this prescription and/or pharmaceutical discount card program ("Program") and the other related services that we offer (collectively, the "Services"). By registering for or using the Program or by accessing or using the Services via our mobile application ("Application") or the associated online website, www.wellrx.com ("Site"), collectively referred to as “The Site”, you agree to be bound by these Terms. These Terms affect your legal rights and obligations, so if you do not agree to these Terms, do not register or use the Services.
NO MEDICAL ADVICE: Neither the Site, the Application, nor the Services should be as a substitute for medical advice for medical problems or conditions. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. If you are in the United States and are experiencing a medical emergency, please call 911 or call for emergency medical help on the nearest telephone.
ARBITRATION NOTICE: Except for certain types of disputes described in the arbitration clause below, you agree that all disputes between you and MSC will be resolved by mandatory binding arbitration and you waive any right to participate in a class-action lawsuit or class-wide arbitration.
Privacy- Your privacy is important to us. Our ScriptSave® WellRx Programs Privacy Policy is incorporated into these Terms by reference. By accepting these Terms, you agree to the collection, use, and sharing of your information, including your content, through the Program and the Services in accordance with the ScriptSave® WellRx Programs Privacy Policy.
Modifications to these Terms- We may, at our sole discretion, revise these Terms from time to time. The most current version of these Terms will be made available to you on the Site and will be linked to from within the Application. We encourage you to periodically review these Terms. If we make material changes to these Terms, we will notify you on the Site or within the Application or both by posting a conspicuous notice on the Site and the Application or by otherwise sending you a notification prior to the effective date of the changes. By continuing to access or use the Site, the Application, the Program or the Services after those changes become effective, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you may terminate your Account as set forth below.
Our Services-You may print or download a Program identification card that allows you to use to use our Program without registering with us or creating an Account (a “Card”). You may also have received a Card from a third-party sponsoring organization, with or without having provided that third party with your name or other enrollment information.
Certain features of the Site and Application may not be available to you if you do not create an Account. If you wish to use certain additional Services we offer via the Application or the Site, you will need to create an account ("Account"). In order to create an Account you will be required to provide us with your name, email address, date of birth and zip code to submit your registration and open your Account. Information that we collect during registration will be used as set forth in our ScriptSave® WellRx Programs Privacy Policy. You must be at least 18 year of age to create an Account. Additional Services designed to assist you in saving money and better managing your health will be accessible to you if you create an Account and opt in via the Application or the Site.
If you do NOT have prescription drug health insurance, have limited coverage or a high deductible plan, you can use your Card for any brand name or generic prescriptions not covered by your insurance that you or a household member pays for out-of-pocket unless other restrictions apply. You can also use your Card for medications prescribed for your non-human pets if they are human equivalent prescription medications dispensed at a participating pharmacy. Please see your Card for more information. If you HAVE health insurance coverage, you can use your Card for certain prescriptions that are not covered by your insurance or for savings for your family members who are not covered by insurance.
DISCOUNT ONLY - NOT INSURANCE. The Card is NOT a health insurance policy and is not intended as a substitute for health insurance. The Card allows you to obtain discounts on prescription drugs and/or pharmaceutical products purchased through participating pharmacies. You are required to pay for all prescription drugs at the time of purchase. To obtain discounts, you will need to present your Card before you pay for any prescription or other product. The range of the discounts will vary depending on the prescription drug or other product and the participating pharmacy. MSC does not make payments to any pharmacy or health care provider.
The Card and Services are administered by Medical Security Card Company, LLC, 350 S Williams BLVD, Tucson, AZ 85711, 1-800-407-8156, www.medicalsecuritycard.com. You may cancel your Account or file a complaint regarding the Card or the Services at any time by contacting Customer Care at [email protected].
General Conditions- Obtaining a Card or using the Services via the Application requires the download of the Application from the Apple iTunes App Store or the Google Play Store. Download of the Application is subject to the applicable end user license agreement.
Your Account- MSC prohibits the creation of, and you agree that you will not create an Account for anyone other than yourself. You also represent that all information you provide to MSC upon registration and at all other times will be true, accurate, current and complete and you agree to update your information as necessary to maintain its truth and accuracy.
We reserve the right to refuse access to the Program or the Services to anyone for any reason at any time. We reserve the right to suspend or terminate your Account for any reason. You agree that you are responsible for all data charges and/or SMS charges you incur through use of the Services.
Modifications to Services- We reserve the right to modify or terminate the Program or the Services or any feature or function of the Program or the Services for any reason at any time and without notice or liability to you.
Medicine Chest- The Medicine Chest feature of the Services allows you to store information about your various prescriptions and medications. This information is associated with your Account and is collected and used by MSC as set forth in the ScriptSave® WellRx Programs Privacy Policy.
Healthy Eating and Wellness Selections- You may choose to enter certain health-related information and dietary preference information to use our Service that provides users with personalized health and wellness options, such as types of food products. Selections are generated based on third-party databases and do not take into account your prescriptions or medications. If you have questions or concerns about how certain foods may affect or interact with your prescriptions or medications, you should consult your health care provider.
The content, products, and services mentioned as part of or offered through the Services are solely to educate consumers on health care and nutritional issues that may affect their daily lives. Nothing in the content, products, or services should be considered, or used as a substitute for, medical advice, diagnosis, or treatment. The Services, Site, and Application do not constitute the practice of medicine, pharmacy, or any other professional health care advice, diagnosis, or treatment. You should always consult with your health care provider for diagnosis and treatment to address your specific medical needs. We advise users to always seek the advice of a physician or other qualified health care provider with any questions regarding personal health, medical conditions, or nutrition.
THE MENTION OF PARTICULAR FOODS OR OTHER THIRD-PARTY PRODUCTS ON THE SERVICES DOES NOT CONSTITUTE OR IMPLY ANY WARRANTY OR ENDORSEMENT OF ANY KIND BY MSC OR ITS AFFILIATES. NONE OF THE PRODUCTS OR SERVICES MENTIONED AS PART OF OR OFFERED THROUGH THE SERVICES REPRESENT OR WARRANT THAT ANY PARTICULAR SERVICE OR PRODUCT IS SAFE, APPROPRIATE OR EFFECTIVE FOR YOU.
Push Notifications- From time to time the Site or Application may notify you about new features or other information that might enhance your use of the Site, the Application, the Program or the Services, via push notifications. You may opt out of push notifications if permitted by your browser or device settings, as applicable.
Termination of Your Account- You can deactivate your Account within the settings of the Site or the Application or by contacting us using the contact information below. We may suspend or terminate your access to your Account, the Program or any Services if we believe you have materially breached these Terms or your use of the Services otherwise presents any legal or other risk to MSC or any third party. If we terminate your access to the Services or if you request the deactivation of your Account, your data will no longer be accessible to you through your Account. Upon termination, all licenses and other rights granted to you in these Terms will immediately cease.
Use of Your Account- You may not sell, transfer, license or assign your Account, username, or any Account rights to anyone. You are responsible for any activity that occurs through your Account. You are solely responsible for all transactions and activities undertaken by anyone utilizing your Account or your Card, whether authorized or unauthorized. This includes any and all purchases, authorized or unauthorized, made from pharmacies. You must immediately notify MSC of any suspected unauthorized transactions associated with your Account or your Card or any other breach of security. You are responsible for keeping your Account password secret and secure. BY ACCESSING OR USING THE SITE, THE APPLICATION THE PROGRAM OR THE SERVICES YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICES.
Prohibited Activities- In addition to the other restrictions outlined in these Terms, you agree that you will not:
- Use the Card, the Program, or the Services for any purpose that is illegal, unauthorized, beyond the scope of its intended use, or engage in, encourage, promote, advocate or assist any third party in any activity that violates these Terms or is otherwise prohibited in these Terms or the terms of any third party that govern a particular Service or an aspect of the Program;
- Interfere with or disrupt servers or networks used by MSC to provide the Card, the Program, or the Services or are used by other users to access the Program or the Services, or violate any third party regulations, policies or procedures of such servers or networks or harass or interfere with another user's full use and enjoyment of the Card, the Program, or the Services;
- Send any unsolicited or unauthorized advertising, spam, solicitations, or promotional materials to other users of the Card, the Program, the Site, the Application, or the Services;
- Solicit or attempt to solicit personal information from other users of the Card, the Program, the Site, the Application, or the Services;
- Intercept, examine, monitor or otherwise observe any proprietary communications protocol used by a device, a client or a server communicating with the Site, the Application, or the Services, whether through the use of a network analyzer, packet sniffer or other device or software, unless expressly authorized by MSC;
- Use any robot, bot, spider, crawler, scraper, or other automated means or interface not provided by us to access the Card, the Program, the Site, the Application, or the Services or to extract data;
- Reverse-engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Card, the Program, the Site, the Application, or the Services or to circumvent measures employed to prevent or limit access to any area, content, or source code of the Card, the Program, the Site, the Application, or the Services;
- Use or attempt to use another user’s Account without authorization;
- Attempt to compromise any security measures or circumvent any content-filtering techniques we employ, or attempt to access areas or features of, the Program, the Site, the Application, or the Services that you are not authorized to access;
- Attempt to represent in any manner that you have a relationship of any kind with us or that we have endorsed you or any products or services without our express written consent to do so;
- Engage in or encourage, promote, advocate or assist any third party in any harassing, bullying, intimidating, predatory, or stalking activities;
- You may not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other similar content via the, the Site, the Application, or the Services;
- Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
- Make available any content that infringes the rights of any person or entity, including without limitation, any patent, trademark, trade secret, copyright, privacy, publicity or other proprietary or contractual rights;
- Reproduce, duplicate, copy, buy, sell, trade, resell or exploit for any commercial purpose any portion of the Card, the Program, the Site, the Application, or the Services, including your Account, MSC Materials (as defined below), or access to or use of the Card, the Program, the Site, the Application, or the Services or MSC Materials without our prior written consent; and
- Develop any third party applications that interact with other users of the Program, the Site, the Application, or the Services themselves without prior written consent from MSC.
You further agree to abide by any third party terms when posting reviews of MSC, the Card, the Program, the Services, the Site or the Application, including without limitation the Apple iTunes App Store Terms of Service and the Google Play Store terms of service.
Content Ownership- Copyright 2015-2020 Medical Security Card Company, LLC. All rights reserved.
The ScriptSave® WellRx™ logo, SCRIPTSAVE®, and other MSC trademarks, service marks, graphics and logos used in connection with the Card, the Program, the Site, the Application, or the Services are trademarks or registered trademarks of MSC or its affiliates (collectively, "MSC Marks"). Third party trademarks, service marks, graphics and logos used in connection with the Card, the Site, the Application or the Services are the trademarks of their respective owners (collectively, "Third-Party Marks"). The MSC Marks and Third-Party Marks may not be copied, imitated or used, in whole or in part, without the prior written permission of MSC or the applicable trademark holder.
Unless otherwise stated, all materials contained on or within the Card, the Program, the Site, the Application, or the Services, including, but not limited to, text, graphics, images, code, illustrations, designs, icons, photographs, and written and other materials (collectively, "MSC Materials"), as well as their selection and arrangement, are protected by copyright, trademark, trade dress, patent, and/or other intellectual property laws.
Subject to your compliance with these Terms, MSC grants you a limited, nonexclusive, non-sub-licensable license to access and use the Card, the Program, the Site, the Application, or the Services and MSC Materials solely as made available in the Application or Site. This license is revocable at any time as further contemplated by these Terms. You may not:
- Distribute, publicly perform or publicly display any MSC Materials;
- Modify or make any derivative uses of the Card, the Program, the Site, the Application, the Services ,or MSC Materials, or any portion thereof;
- Download any portion of the Card, the Program, the Site, the Application, or the Services or MSC Materials, or any information contained therein, except as expressly permitted by the Program, the Services or pursuant to the Terms;
- Copy, reproduce, republish, frame, download, transmit, modify, display, reverse engineer, sell, or participate in any sale of, rent, lease, loan, assign, distribute, license, sublicense, or exploit in any way, in whole or in part, MSC Materials, Card, the Program, the Site, the Application, or the Services or any related software, except as expressly stated in these Terms; or
- Otherwise use the Card, the Program, the Site, the Application, or the Services or MSC Materials other than for their intended purposes.
You may not use MSC Materials in any manner except as necessary to use the Card, the Program, the Site, the Application, or the Services as provided by MSC. MSC does not grant you any other right or license to use the MSC Materials. Unauthorized use of MSC Materials is a violation of these Terms, which may result in the termination of your Account, and may constitute a violation of applicable federal and state laws.
Feedback- You agree that submission of feedback, suggestions, ideas, or other information or materials regarding MSC, the Card, the Program, the Site, the Application, or any other component of the Services that you provide, whether by email or otherwise ("Feedback") is at your own risk and that MSC has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant to MSC a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sub-licensable right and license to use, reproduce, perform, display, distribute, adapt, modify, reformat, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sub-license the foregoing rights, in connection with the operation and maintenance of the Card, the Program, the Site, the Application, or the Services.
Third-Party Sites and Services- The Site, the Application, or the Services may link to, or be linked to, websites, features, services, and content not maintained or controlled by MSC. Those links are provided as a convenience. MSC is not responsible for examining or evaluating the content or accuracy of, and MSC does not control, maintain, warrant or endorse, any third-party websites or services, nor any features, services, products, or content made available through those websites or services. Please take care when leaving the Site or Application or the Services to visit a third-party website or service. If you choose to access any third-party websites or services, you do so at your own risk. We encourage you to read the terms and privacy policies applicable to each third-party websites and service that you access.
Disclaimer of Warranties- THE CARD, THE PROGRAM, THE SITE, THE APPLICATION, AND THE SERVICES AND MSC MATERIALS, TOGETHER WITH THE APPLICATION AND THE WEBSITE, ARE PROVIDED "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS". TO THE FULLEST EXTENT PERMISSIBLE BY LAW, NEITHER MSC NOR OUR MEMBERS, SHAREHOLDERS, EMPLOYEES, MANAGERS, OFFICERS, OR AGENTS (COLLECTIVELY, THE "MSC PARTIES") MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO: (A) THE CARD, THE PROGRAM, OR THE SERVICES; (B) MSC MATERIALS, INCLUDING THE APPLICATION AND SITE; (C) SERVICES CONTENT; (D) THIRD-PARTY CONTENT; OR (E) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO MSC OR VIA THE SERVICES. IN ADDITION, THE MSC PARTIES HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.
THE MSC PARTIES DO NOT REPRESENT OR WARRANT THAT THE CARD, THE PROGRAM, THE SERVICES, SITE OR APPLICATION WILL BE ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; OR THAT THE PROGRAM, THE SERVICES. THE SITE, THE APPLICATION OR THE SERVER THAT MAKES THE PROGRAM, THE SERVICES. THE SITE, AND THE APPLICATION AVAILABLE IS FREE FROM ANY HARMFUL COMPONENTS, INCLUDING, WITHOUT LIMITATION, VIRUSES. THE MSC PARTIES DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION (INCLUDING ANY INSTRUCTIONS) ON THE CARD OR SERVICES IS ACCURATE, COMPLETE, OR USEFUL OR THAT YOU WILL RECEIVE ANY ANTICIPATED SAVINGS.
MSC DOES NOT PROVIDE MEDICAL, DIETARY, OR NUTRITION SERVICES. THE SERVICES ARE NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL, DIETARY, OR NUTRITION ADVICE, DIAGNOSIS, OR TREATMENT.
YOU ACKNOWLEDGE THAT YOUR USE OF CARD, THE PROGRAM, THE SERVICES. THE SITE, AND THE APPLICATION IS AT YOUR SOLE RISK. THE MSC PARTIES DO NOT WARRANT THAT YOUR USE OF THE CARD, THE PROGRAM, THE SERVICES. THE SITE, OR THE THE APPLICATION IS LAWFUL IN ANY PARTICULAR JURISDICTION, AND THE MSC PARTIES SPECIFICALLY DISCLAIM SUCH WARRANTIES.
SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION'S LAW IS APPLICABLE TO YOU AND THESE TERMS.
THE MSC PARTIES DO NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY CONTENT.
Indemnification:
BY AGREEING TO THESE TERMS YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE MSC PARTIES FROM AND AGAINST ANY AND ALL CHARGES, CLAIMS, DAMAGES, LOSSES, COSTS, LIABILITIES, AND EXPENSES (INCLUDING ATTORNEYS’ FEES) INCURRED AS A RESULT OF OR ARISING FROM ANY CLAIM, COMPLAINT, ALLEGATION, LAWSUIT OR DEMAND ARISING OUT OF OR RELATING IN ANY WAY TO (A) YOUR ACCESS TO OR USE OF: THE PROGRAM, THE SERVICES, THE SITE, YOUR ACCOUNT, OR THE APPLICATION; (B) YOUR VIOLATION OF THESE TERMS; (C) YOUR VIOLATION OF THE RIGHTS OF ANOTHER, INCLUDING WITHOUT LIMITATION, ANY INTELLECTUAL PROPERTY RIGHT, PUBLICITY, CONFIDENTIALITY, PRIVACY, OR PROPRIETARY RIGHT; OR (D) YOUR VIOLATION OF ANY STATUTES, CODES, ORDINANCES, LAWS, RULES, REGULATIONS, INCLUDING WITHOUT LIMITATION, ALL REGULATORY, ADMINISTRATIVE, AND LEGISLATIVE AUTHORITIES.
Limitation of Liability:
EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT WILL MSC OR THE MSC PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM (A) THE USE OF, OR INABILITY TO USE, THE CARD, THE PROGRAM, THE SERVICES, THE SITE, THE APPLICATION, OR ANY CONTENT OF THE PROGRAM OR THE SERVICES; (B) THE PROVISION OF THE CARD, THE PROGRAM, THE SERVICES, THE SITE, THE APPLICATION, OR ANY CONTENT OF THE SERVICES OR ANY MATERIALS AVAILABLE THEREIN; OR (C) THE CONDUCT OF OTHER USERS OF THE CARD, THE PROGRAM, THE SERVICES, THE SITE, THE APPLICATION, OR ANY CONTENT OF THE SERVICES, EVEN IF MSC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CARD, THE PROGRAM, THE SERVICES, THE SITE, OR THE APPLICATION. YOUR ONLY REMEDY AGAINST MSC FOR DISSATISFACTION WITH THE CARD, THE PROGRAM, THE SERVICES, THE SITE, OR THE APPLICATION OR ANY CONTENT IS TO STOP USING THE CARD, THE PROGRAM, THE SERVICES, THE SITE, OR THE APPLICATION. NOTWITHSTANDING THE FOREGOING, IN NO EVENT WILL MSC’S LIABILITY TO YOU EXCEED $100.00 FOR ANY DAMAGE OR LOSS THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH THESE TERMS OR YOUR USE OF THE CARD, THE PROGRAM, THE SERVICES, THE SITE, OR THE APPLICATION OR ANY CONTENT, EVEN IF SUCH AMOUNT SHOULD FAIL OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.
Dispute Resolution:
Arbitration Agreement; Class Waiver; Waiver of Trial by Jury”
PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH MSC AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
Applicability of Arbitration Agreement- Any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity hereof, including the determination of the scope or applicability of this agreement to arbitrate (hereinafter, collectively, the "Dispute"), which cannot be resolved informally, shall be resolved by binding arbitration on an individual basis under the terms set forth below (the "Arbitration Agreement"). Notwithstanding the foregoing, in the event of any actual, alleged or threatened violation of confidentiality or violation of the other party’s intellectual property or other proprietary rights, the non-breaching party may immediately resort to court proceedings in a court of competent jurisdiction as set forth below in order to seek immediate injunctive relief without posting of a bond, proof of damages or other similar requirement. The institution of any action for injunctive relief shall not constitute a waiver of the right or obligation of any party to submit any claim seeking relief other than injunctive relief to arbitration.
This Arbitration Agreement applies to you and MSC, and to any of the Parties' subsidiaries, affiliates, agents, employees, predecessors in interest, successors in interest, and assigns, as well as all authorized or unauthorized users or beneficiaries of Services provided under the Terms.
The arbitration proceeding will be administered by the American Arbitration Association ("AAA") before an arbitrator selected pursuant to the AAA rules. The decision of the arbitrator will be final and binding. Any final award or judgment may be filed and enforced in any court of competent jurisdiction. The parties shall share equally in the costs assessed for the arbitration, and each party shall bear its own attorneys' fees and costs. Any arbitration proceeding may not be consolidated or joined with any other proceeding and will not proceed as a class action. THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT OR OPPORTUNITY TO LITIGATE DISPUTES THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE, AND TO PARTICIPATE IN A CLASS ACTION OR OTHER PROCEEDING INVOLVING MULTIPLE CLAIMANTS, BUT THEY INSTEAD CHOOSE AND AGREE TO HAVE ALL DISPUTES AS SET FORTH HEREIN DECIDED THROUGH INDIVIDUAL ARBITRATION.
The place of arbitration shall be in Pima County, Arizona, unless otherwise agreed to in writing by all parties to the arbitration. The parties acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act, 9 U.S.C. Sections 1–16, shall govern the interpretation, enforcement and proceedings pursuant to this Arbitration Agreement. The parties expressly agree that any and all actions taken under the Arbitration Agreement and related provisions, including but not limited to all filings, orders, judgments, and awards made in any arbitration proceeding, are confidential and may not be disclosed to any third party.
Survival- This Arbitration Agreement provision will survive the termination of the Agreement and your relationship with MSC.
Time Limitation on Claims- The Parties agree that they must initiate arbitration within one (1) year after any Dispute arose; otherwise, the disputing Party's Dispute is permanently barred.
Forum and Venue- A lawsuit, if any, between you and MSC that is permissible under this Arbitration Agreement will occur in state or federal court in Pima County, AZ. You and MSC agree that the jurisdiction and venue of these courts is exclusive.
Applicable Law- This Agreement and any Dispute between you and MSC will be governed by the laws of the State of Arizona and applicable United States law, exclusive of conflict or choice of law rules.
Severability- If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
Entire Agreement- These Terms supersede all prior understandings regarding the Card, the Program, the Services, the Site, and the Application and their use and represent the complete agreement between you and MSC. However, the Card, the Program, the Services, the site, and the Application may be subject to additional terms of the applicable third-party sponsoring organization. These Terms do not create or confer any third-party beneficiary rights. MSC may, at MSC’s sole discretion, change or modify these Terms at any time.
Contacting Us- If you have any other questions or concerns regarding these Terms, please contact us as follows:
Using the Contact Us form at https://www.medicalsecuritycard.com/contact
Or by mail at:
Medical Security Card Company, LLC
350 S. Williams Blvd.,
Tucson, AZ 85711
Or by Phone at: 1-800-347-5985 or 1-520-888-8070
ScriptSave® WellRx Program Privacy Policy (USA)
Last Update / Effective Date: September 29, 2020
This Privacy Policy (“Policy”) describes the Personal Information collected by or on behalf of Medical Security Card Company, LLC (“Company,” “we,” “us,” or “our”) and its service providers through this website and mobile application (“Application") (collectively, the “Site”) and other interactions with you, and how Personal Information is used, shared and protected.
Privacy laws and guidelines are part of a constantly changing environment. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. All changes will be effective immediately upon posting to the Site and Application. Material changes will be conspicuously posted on the Site and Application or otherwise communicated to you. You are responsible for reviewing this Policy periodically to ensure that you are aware of our current privacy practices.
IF YOU ARE A CALIFORNIA RESIDENT, PLEASE SEE SECTION 11 BELOW FOR ADDITIONAL PROVISIONS THAT MAY APPLY TO YOU.
If you use this Site, you must comply with our Term of Use (“Terms”) found here https://www.wellrxpremier.com/terms/.
- Categories of Personal Information We Collect
We may collect the following categories of Personal Information, which is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”):
- Identifiers: Identifiers such as: a real first name, middle initial, last name, name extension (e.g., Jr. Sr., I, II, etc.), date of birth, gender, email address, zip code, postal address (including street address, city, and state), phone number, group number, cardholder ID, member number, relationship code, store number, individual prescription number, password, relationship to insured, NPI (e.g., alias, unique personal identifier, online identifier, internet protocol address (“IP Address”), account name, or other similar identifiers.
- Customer Records: Any of the following types of information: telephone number, discount program effective date, discount program termination date, customer status, or medical information, including prescription and medication information.
- Protected Classifications: Characteristics of protected classifications under California or federal law such as: sex, age, and medical condition.
- Commercial Information: Commercial information, including records of products or services, including prescriptions, purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet Activity. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
- Geolocation Data. Geolocation data.
- Inferences. Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
This Policy does not apply to any data that is publicly available.
- Categories of Sources
We may collect all categories of Personal Information listed above from the following categories of sources:
SOURCE 1: We Collect Personal Information Directly From You.
We collect Personal Information that you provide directly to us. Personal Information is required to use certain Site and Application features, for example, to create accounts, contact us via email at [email protected], contact us via phone (where we may retain your message’s content and our response), receive or request data from us, and respond to communications from us (e.g., surveys and promotional offers).
Accounts. To create an online account, you must submit your first name, last name, date of birth, email address, zip code, gender, invite code or group number, and create a password. This data is used to populate a profile within your account. We will also collect any other information that you choose to submit in connection with your account, as well as your prescription information and general information about your health conditions (e.g., allergens, heart health, diabetes, etc.), and dietary preferences, if, for example, you decide to include such information in your health profile.
Marketing Communications; Opt-Out. We use your contact information to send you promotional and other electronic and hardcopy communications. We may use third-party providers to deliver communications to you. You may opt-out of such emails by using the unsubscribe link in the email or contacting us at [email protected] with “Unsubscribe” in the subject line. To opt-out of other communications (e.g., postal marketing and telemarketing), please contact us as set forth below. Opting out of marketing communications does not opt you out of communications about your account or transactions.
Feedback. When you provide comments or feedback about our Site and Application, the content on the Site and Application, or our services (“Feedback”), we will not treat that Feedback as confidential and we may use that Feedback for any purpose in our sole discretion so long as it does not personally identify you. Feedback will be used without attribution or compensation to you.
SOURCE 2: We Collect Personal Information Automatically
Automated Data. We may automatically collect certain information from you when you access our Site or use our Application. For example, we may collect information such as the websites you visit before or after you visit the Site or Application, pages you click-on on the Site or Application, IP address, location information, search requests, browser type, browser language, mobile carrier, operating system, data and time you visit the Site or Application, the amount of time spent on the Site or Application, unique device identifier (e.g., Google Advertising ID (GAID), Android ID, ID for Advertisers (IDFA), ID for Vendors (IDFV), MAC address, International Mobile Equipment Identity (IMEI), or other device IDs), requesting and referring URLs, and the device you use to access the Site or Application.
Account Activity. If you choose to create an account, we may collect data about how you use (i) your online account, (ii) the Site when you are logged into your account, and (iii) the Application when you are logged into your account.
Cookies & Other Tracking Technologies.
What types of online tracking mechanisms do we use? We may use cookies, web beacons, pixel tags and other tracking technologies (collectively “Cookies”) on our Site.
What are cookies and web beacons / pixel tags? A cookie is a small text file that our Site saves onto your computer or device when you use the Site that provides us certain information about your activities. Cookies allow the Site to remember your actions and preferences and recognize you or your browser. Web beacons / pixel tags are small graphics on a webpage that monitor your activity when viewing a webpage.
Why do we collect Cookies? We use Cookies to:
- prevent fraud, protect your data from unauthorized parties, and comply with legal requirements;
- make our Site function properly;
- provide personalized experiences;
- tailor our interactions with you;
- help with our marketing efforts;
- provide us with valuable data and statistics about the usage and effectiveness of our Site and to help us improve our Site; and
- help us improve our services.
What type of information do Cookies collect? The Cookies on our Site may collect information such as:
- IP addresses assigned to the computers and other devices you use;
- your internet service provider;
- device ID number;
- approximate geographic location;
- browser type;
- Site pages visited;
- websites you access before and after visiting the Site, and
- data related to how and when you use the Site.
We may combine information from Cookies with Personal Information, including data obtained from third parties.
How long do Cookies last? A Cookie can either be a “session” Cookie or a “persistent” Cookie. Session Cookies exist only for so long as you are visiting the applicable Site and are typically deleted when you exit your web browser. Persistent Cookies exist for a set period of time, for example, up to several months or years. Each time you visit a Site that has implemented a persistent Cookie, the persistent Cookie is renewed and that Cookie will remain active until its predetermined expiration date. You can manually delete persistent Cookies through your browser settings.
We are not responsible for third-party Cookies. Cookies may either be “first-party” or “third-party” Cookies. A first-party Cookie allows your web browser to talk to the actual Site that you are visiting (i.e. this Site). A third-party Cookie allows your web browser to talk to a third-party website, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider. We do not have control over third-party Cookies. Third-party Cookies are not governed by this Policy.
How do you manage Cookies or opt-out? Most browsers automatically accept cookies. You can disable this function by changing your browser settings, but disabling cookies may impact your use and enjoyment of the Site. Not all features or functions of the Site may work properly if you disable Cookies. You cannot disable all Cookies, such as Cookies that are essential to the functioning of the Site.
Google Analytics. We use Google Analytics to collect and process information about your use of the Site. Google sets cookies and then your web browser will automatically send data to Google. Google uses this data to provide us with reports that we use to improve the Site’s structure and content. We may implement additional add-on services to Google Analytics, such as Demographics and Interest Reporting. Demographics and Interest Reporting uses Cookies to collect data about our Site traffic by tracking users across websites and across time to provide us with analytics on our user base. To learn more about how Google uses data, visit Google’s Privacy Policy. You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools.
We have also enabled the following Google Analytics Advertising Features: Google Display Network Impression Reporting, Remarketing with Google Analytics and Google Analytics Demographics and Interest Reporting. The Google Display Network Impression Reporting uses the Google Analytics cookie to track our ad impressions and your interactions with those impressions, including the effectiveness of those ads, which generates reports for us to help us analyze our advertisements. Remarketing with Google Analytics uses the Google Analytics cookie to serve advertisements to you across the Internet based on your visit to our Site. Google Analytics Demographics and Interest Reporting uses a third party cookie to collect information about our website traffic by tracking users across websites and across time, which generates a report for us to better understand our Site users.
We use Google Ads to serve ads across various websites. Google uses Cookies to collect data about your visits to the Site and Application to generate targeted advertisements to you on other websites that you visit. To opt-out of this type of advertising by Google, to customize your ad preferences, or to limit Google’s collection or use of such data, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site.
Online Behavioral Advertising. We use third parties to provide internet-based advertising services, including but not limited to Facebook, Live Ramp, and Double Click. These services collect data about your interactions with the Site and Application and other websites to send you targeted advertisements for goods and services. The data collected may be associated with your Personal Information. These advertisements may appear on the Site, Application, and on other websites and may be sent to you via email.
To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads.
Google Maps. We uses the Google Places API(s) for location searches and as a result is using the Google Maps/Google Earth API(s). Pursuant to the Google Maps/Google Earth APIs Terms of Service, use of this location feature is also subject to the Google privacy policy, which can be found at https://policies.google.com/privacy, and is incorporated with this reference. We use Google Maps to enhance your user experience and increase the usefulness of the Site and Application. With your consent, we may access your location. We will only access your location while you are using the Application or the Site and provided you have opted in to activate this feature. You may choose to allow us to access your location by granting the Application or the Site, as applicable, access to your device's location when prompted or through your device's location services settings.
Attribution Analytics. We may use TUNE Marketing Console (“TMC”) to track attribution and advertising analytics on the Application. TMC tracks device identifiers and IP addresses on our behalf, which may also be used for marketing purposes as described elsewhere in this Privacy Policy and in the TMC Privacy Policy, located at https://www.tune.com/resources/data-and-privacy/privacy-policies/tmc-privacy-policy. You may choose to opt out of our use of the TMC at https://optoutmobile.com.
SOURCE 3: We Collect Personal Information From Third-Party Sources.
We obtain data about individuals from various third-party companies and public sources and we may combine that data with Personal Information or other data we collect. This enhances our existing data about our users, improves our ability to contact you, and enhances our marketing capabilities. Third party sources of information may include but are not limited to, the following:
Pharmacies. MSC collects information from Pharmacies to process claims and provide our prescription discount programs to you. We may use information sourced from pharmacies for other purposes related to the proper administration of our programs and to better communicate with you and to provide useful information to you in regards to your membership or use of our programs as applicable.
Clients. MSC receives information from certain client organizations that is necessary to enroll members into our programs on behalf of the client and the prospective member.
Practitioners. MSC may receive certain information from other medical practitioners to allow MSC to help consumers to save money on prescription claims and to assist with prescription compliance.
- Purpose for Collecting Personal Information
We may use all categories of Personal Information listed above for the following business purposes:
As Stated or Agreed to at the Point of Collection. We may use Personal Information for the purposes stated or agreed-to (or as is obvious) at the point of collection. For example, we use Personal Information to respond to your questions, comments, or complaints. We may also use Personal Information as requested or consented to by you.
Administration. We use Personal Information for administrative purposes, such as managing your accounts, facilitating transactions, to inform our business strategies, to understand the Site’s and Application’s demographics and user preferences, for evaluating applications, and managing profiles.
Billing Pharmacies/Claims Questions. We use Personal Information to bill pharmacies that participate in our prescription drug discount program and to assist consumers and pharmacies with questions about adjudicated claims.
Rebate Program. We use Personal Information to assist with financing the operation of the discount card program.
Site and Application Management. We use Personal Information for Site management, such as troubleshooting problems, improving the content and functionality of the Site, statistical and other analyses of the Site, and to customize the Site for you and our other users.
Advertising. We may use Personal Information to send you promotions or to perform targeted advertising, to notify you of new services, products or programs, to notify you of new features of our Site, to notify you of changes to our Terms or this Policy, and for other similar communications.
To Protect Our Rights. We may use Personal Information to protect our legal rights or interests, or those of third parties, including to bring a legal action against you or anyone who may be causing harm to us, our Site, or to other users of the Site. We may also use Personal Information to seek business, financial or legal advice, and to respond to other legal requests.
To Receive Feedback and Improve User Experience. We may collect Feedback from you through surveys. We may use all of the survey information that we collect to improve user experience. We may also aggregate and anonymize any survey information and license and distribute the same.
- Categories of Third Parties With Whom We Share Personal Information
We may share all categories of Personal Information listed above with the following categories of third parties:
Employees and Affiliates. We may share Personal Information with our employees and affiliates who have a need to know the information for our business purposes.
Pharmacies. We may share Personal Information with pharmacies for billing purposes and to assist consumers and pharmacies with questions about adjudicated claims.
Third-Party Pharmaceutical Manufacturers. We may share your Personal Information with third-party pharmaceutical manufacturers or their intermediaries to assist with financing the operation of the discount card program.
Third-Party Service Providers. We may share Personal Information with our third-party service providers, consultants, agents, partners and representatives that provide services for us, with whom we have contracted to protect such Personal Information. These service providers and vendors may include but are not limited to our third-party marketing and ad agencies, our information technology vendors, and our customer service call vendors. Our service providers may also aggregate the information they receive for their own internal analysis and purposes and for inclusion in general databases regarding consumer behavior and trends as described above.
Government Officials / Law Enforcement. We will cooperate with law enforcement and other governmental agencies, and may disclose Personal Information: (i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose Personal Information by our legal counsel, or (iii) when necessary to identify, contact or bring a legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, Company or any other party.
Professional Advisors. We may share Personal Information with certain service providers that are our professional advisors, such as our attorneys, accountants, financial advisors and business advisors, in their capacity as advisors to Us.
Legal Proceedings and Protection of Rights. We may share Personal Information with third parties to the extent permitted by applicable law, including in the event of a subpoena, court order, or law enforcement request. We will use Personal Information and share it with third parties if we believe doing so is necessary to provide you the contemplated services or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.
Change in Ownership. In the event Company is the subject of a change of control or in the event the Site or Application changes ownership, in whole or in part, or in the event of a bankruptcy, receivership or a similar transaction, we may provide Personal Information to the subsequent owner(s).
Other. We may share Personal Information with third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).
- Use and Disclosure of De-Identified or Aggregated Information
We may collect, use, share, transfer and otherwise process de-identified and aggregated information that we receive or create for any purposes in our sole discretion, in compliance with applicable laws. We may use aggregate data to understand Site and Application users' needs, to determine Site and Application user demographics and user patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products and services, including the Site, and Application. We are the sole and exclusive owner of such de-identified and aggregated information, including if we de-identify Personal Information so that it is no longer considered Personal Information under applicable laws.
We may share user information in the aggregate with (i) our clients in order to provide overviews of claims information, e.g., “specific drug associated with 35-47 year olds and mostly female,” and (ii) third-party advertisers and content distributors for our own marketing purposes. For example, we may disclose the number of users and basic non-personal demographic data.
- Children
The Site and the Application are not directed at children under 18 years of age. We do not knowingly collect, use, or share Personal Information from children under 18. If a parent or legal guardian learns that their child provided us with Personal Information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such Personal Information.
For clarity, we do not knowingly sell the Personal Information of anyone under the age of 18 years old without affirmative authorization.
- Social Media
We are active on social media, including but not limited to Facebook, YouTube, Twitter, Instagram, Reddit, Pinterest, and LinkedIn (“Social Media”). Anything you post on Social Media is public information and will not be treated confidentially. We may post (or re-post) on the Site and our Social Media pages any comments or content that you post on our Social Media pages. You agree to hold Company and its affiliates harmless and without liability for the results of any and all content you post on Company’s Social Media.
The Site allows you to connect and share data with Social Media. These features may require us to use cookies, plug-ins, and APIs provided by such Social Media to facilitate those communications and features. The Site may use advertising networks and services offered by Social Media to deliver advertising content. Use of these services requires Social Media to implement cookies or pixel tags to deliver ads to you while you access the Site.
Your use of Social Media is governed by the privacy policies and terms of the third parties that own and operate those social media platforms/websites and not by this Policy. We encourage you to review those policies and terms.
- Data Security
Your privacy and the security of your Personal Information is very important to us. We use commercially reasonable technical and organizational measures to help secure Personal Information against loss, misuse, and alteration appropriate to the type of Personal Information processed. If a breach of your Personal Information occurs, we will notify you of the breach if required under applicable law.
You understand that no data transmission over the internet or device can be guaranteed to be 100% secure. While we strive to protect Personal Information, we do not guarantee the security of Personal Information and you provide Personal Information at your own risk.
- Access from Outside the United States
If you access the Site or the Application from outside the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States. Certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required in other jurisdictions.
- Third-Party Websites
The Site and Application may link to, or be linked to, websites not owned or controlled by us. We are not responsible for third-parties’ privacy policies or practices. This Policy does not apply to any third-party websites or to any data that you provide to third parties. You should read the privacy policy for each website that you visit.
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- THIS SECTION PROVIDES ADDITIONAL PROVISIONS THAT APPLY ONLY TO RESIDENTS OF CALIFORNIA. In the event of a conflict between this Section and the remainder of this Policy, this Section shall take precedence for those California residents.
Certain capitalized terms not defined in this Policy have the meanings set forth in the California Consumer Privacy Act of 2018 as clarified by the State of California’s implementing regulations (the “CCPA”).
- Details Regarding the Collection, Sources, Purpose, and Sharing of Your Personal Information
To understand the categories of Personal Information we collect, see Section 1.
To understand the categories of sources from which your Personal Information is collected, see Section 2.
To understand the purposes for collecting your Personal Information, please see Section 3.
Categories of Personal Information Sold
In the last 12 months, we Sold the following categories of Personal Information. See the section above titled “Categories of Personal Information We Collect” for more detail on the type of Personal Information in each category.
- Category A: Identifiers
- Category B: Customer Records
- Category D: Commercial Information
- Category K: Inferences
We do not have actual knowledge of selling Personal Information of minors under the age of 16.
Categories of Personal Information Disclosed For a Business Purpose
In the last 12 months we disclosed the following categories of Personal Information for our or one of our service provider’s operational purposes. See the section above titled “Categories of Personal Information We Collect” for more detail on the type of Personal Information in each category.
- Category A: Identifiers
- Category B: Customer Records
- Category C: Protected Classifications
- Category D: Commercial Information
- Category F: Internet Activity
- Category G: Geolocation Data
- Category K: Inferences
- Your Rights to Access and Deletion
Subject to certain limitations such as (a) exceptions permitted by applicable law and (b) verification of your identity, you may exercise the following rights with regard to your Personal Information:
Right to Access. You have a right to access any of the following which occurred in the prior 12-month period: (a) the categories of Personal Information we collected from you, (b) the categories of sources from which the Personal Information was collected, (c) the business or commercial purpose for collecting or selling your Personal Information, (d) the categories of third parties with whom we shared your Personal Information, (e) the specific pieces of Personal Information we collected from you , and (f) a list of categories of Personal Information we Sold or disclosed for a Business Purpose in the last 12 months.
Right to Deletion. You have a right to request that we delete Personal Information we collected from you. We will comply with such request, and direct our service providers to do the same, subject to certain exceptions permitted by applicable law.
- How to Exercise Your Rights of Access and Deletion
How to Exercise Your Rights. To exercise your rights described in this Policy, you may submit your request to us by contacting us at any of the following:
Via Toll-Free Phone at: 1-800-407-8156
Via Email at: [email protected]
Via Mail at:
Medical Security Card Company, LLC
350 S. Williams Blvd Tucson, AZ 85711
Attention: Compliance Department
More on Submitting a Request to Delete. You may submit your request to delete here: Delete My Information
Who May Exercise Your Rights. You may only make a request to exercise your rights under the CCPA on behalf of yourself. A parent or legal guardian may make a request on behalf of their child. If you are a California resident, only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a request related to your Personal Information. See the section 11(f) titled "Authorized Agents" below for more information.
Verifiable Consumer Request. In order to verify your request, you must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information and you must describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
When We Will Respond. We will try to respond to your request within 45 days. If we require additional time, we will inform you of the reason and extension period. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. For data portability requests, we will select a format to provide your Personal Information to you. We may charge a fee to process or respond to your request if it is excessive or repetitive.
- Your Rights to Opt-Out of Sales of Personal Information
Right to Opt-Out. You may direct us not to sell your Personal Information at any time (this is your right to “opt-out”). You may submit your opt-out request by following this link: DO NOT SELL MY PERSONAL INFORMATION
To opt-out online, please use the following web-form: Opt Out. Other ways you may opt-out include calling us at: 1-800-407-8156.
If you are using an authorized agent to exercise your rights to opt-out of the sale of Personal Information, please see the section 11(f) entitled "Authorized Agents" below for the proof required when you use an authorized agent.
- Non-Discrimination.
You have a right to not receive discriminatory treatment for exercising any of your rights under the CCPA. If we choose to offer a financial incentives program in the future, additional terms will apply which may be an exception to this Section.
You may designate an authorized agent to make a request on your behalf to exercise your rights under the CCPA. An authorized agent must be registered with the Secretary of State in California to conduct business in California. If you choose to use an authorized agent, you must: (1) provide signed permission to that authorized agent to submit requests on your behalf ; (2) verify your own identity (per the process stated above), and (3) directly confirm with us that you granted permission to the authorized agent to submit the request on your behalf. For clarity, you are required to verify the identity of both yourself and the authorized agent. We may deny a request from an authorized agent if we do not have proof that they are authorized by you to act on your behalf.
- Shine the Light
Pursuant to California Civil Code Section 1798.83, if you are a California resident, you have the right to obtain: (a)a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes, and (b)a description of the categories of Personal Information disclosed, by contacting us per the “Contact Us” Section below.
California’s “Do-Not-Track” Requirement. we currently do not honor “do not track” requests.
This Policy is accessible to consumers with disabilities. If you are unable to access this policy in a form or format that allows you to read it you may contact us using the Contact information below.
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Contact Us
If you have any questions you may contact us as set forth below:
Via email at: [email protected]
By mail at:
Medical Security Card Company LLC
350 S Williams Blvd.
Tucson, AZ 85711
By phone at: 1-800-407-8156